Shipping policy

Shipping Information

At Hullabaloo, we are committed to providing fast and reliable shipping for your orders. Please read the following shipping details carefully.

1. Shipping Locations

We offer shipping to the following locations:

  • Within Switzerland: All regions and cantons of Switzerland.
  • International Shipping: We also offer international shipping to selected countries. For a full list of countries we ship to, please contact us at info@hullabaloo.ch or check our shipping options at checkout.

2. Shipping Fees

Shipping fees are calculated based on your delivery location, the size, and weight of your order. These fees will be clearly displayed at checkout before you complete your purchase. We offer the following shipping options:

  • Standard Shipping (Switzerland): Delivery within 1-3 business days. Shipping fees will be calculated at checkout.
  • International Shipping: Shipping fees for international orders vary by destination. The fees will be calculated at checkout based on the shipping country, weight, and size of your order. Please note that additional customs duties and taxes may apply for international shipments, which are the responsibility of the customer.

3. Order Processing

  • All orders are processed within 1-2 business days after payment has been received. Orders are not processed on weekends or holidays.
  • Orders placed after 3 pm will be processed the next business day.

4. Delivery Times

  • Domestic Orders (Switzerland): Delivery within 1-3 business days.
  • International Orders: Delivery times vary by destination country, typically between 2-7 business days. You will be provided with an estimated delivery date at checkout.

5. Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email with tracking information so you can monitor the progress of your shipment. If you do not receive tracking information or have any issues with tracking, please contact us at info@hullabaloo.ch.

6. Shipping Issues and Delays

  • We strive to ensure timely delivery of all orders, but shipping times may be affected by factors beyond our control, including weather, customs delays, and carrier issues.
  • If your order is delayed, please check the tracking information first. If there are any issues or concerns, contact us at info@hullabaloo.ch.

7. Customs, Duties, and Taxes

  • For international orders, you may be subject to customs fees, taxes, or import duties, which are the responsibility of the customer.
  • We recommend checking with your local customs office to determine any additional fees that may apply before placing an order.

8. Shipping Restrictions

  • Due to certain local laws or logistics issues, some products may be restricted from being shipped to specific locations. If your order cannot be shipped to your chosen destination, we will contact you to resolve the issue.

9. Lost or Damaged Orders

If your order is lost or damaged during transit, please contact us as soon as possible. We will investigate the issue with the carrier and provide a resolution, which may include a refund or replacement.